WE ARE NOW CURRENTLY AT THE UK'S BIGGEST FESTIVALS , SHIPPING WILL BE DELAYED BY 2 WEEKS
WE ARE NOW CURRENTLY AT THE UK'S BIGGEST FESTIVALS , SHIPPING WILL BE DELAYED BY 2 WEEKS
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    If i order the wrong size what can i do?

    Send them back to us and we will get them changed for the correct size so you can return to be the coolest person on the planet!

     

    I have been wearing my flashez all the time and the battery is not lasting as long as it use to?

    Great to hear there your number one choice! , you can purchase replacement batteries from us simply email us support@flashez.co.uk

     

    Are Flashez LED shoes waterproof?

    Flashez are water resistant, you just have to keep the battery inside of the shoe dry. In other words, you cannot submerge your shoe in water, but light rain is fine!

     

    Have Flashez got a physical store i can visit?

    Yes we have , you can visit our showroom and see all the LED shoe range and much much more.

     

    Why choose Flashez?

    Because we have the best sourced trainers in the UK and we pride ourself on customer support.

     

    My Flashez are out of warranty but i want them repaired?

    Not a problem contact us and we can repair them at a small charge for you.

     

    I bought some LED trainers from someone else but they do not work?

    You can send them into us and we can most probably fix them for a small charge. 

     

    How many colour options are there?

    7 static colours: red, yellow, green, blue, purple, white, turquoise and extra 4 dynamic dazzle modes.

    Please click here to contact us about any question you might have.

     

    How do i reset my trainers if one is not functioning properly?

    Hold the button (where the charger port is located for 10 seconds)

     

    Do you ship to countries outside the UK?

    Yes we ship to Europe and the USA including Canada. 

    My trainers wont work at all?

    Please reach inside the sole of your shoe and unplug/re-plug the battery from the LED wire. The connection may have come loose during dancing or shipment, which would cause the lights to go a bit wonky. After this, try charging your shoe for a full 4 hours. If you are still having problems please email us here with a short video demonstrating your shoe defect. 

     

    If i order the wrong size what can i do?

    Send them back to us and we will get them changed for the correct size so you can return to be the coolest person on the planet!

     

    I have been wearing my flashez all the time and the battery is not lasting as long as it use to?

    Great to hear there your number one choice! , you can purchase replacement batteries from us simply email us support@flashez.co.uk

     

    Are Flashez LED shoes waterproof?

    Our Flashez are water resistant, you just have to keep the battery inside of the shoe dry. In other words, you cannot submerge your shoe in water, but light rain is fine!

     

    Have Flashez got a physical store i can visit?

    Yes we have , you can visit our showroom and see all the LED shoe range and much much more.

     

    Why choose Flashez?

    Because we have the best sourced trainers in the UK and we pride ourself on customer support.

     

    My Flashez are out of warranty but i want them repaired ?

    Not a problem contact us and we can repair them at a small charge for you.

     

    I bought some LED trainers from someone else but they do not work?

    You can send them into us and we can most probably fix them for a small charge. 

    How many colour options is there?

    7 static colours: red, yellow, green, blue, purple, white, turquoise and extra 4 dynamic dazzle modes.

    Please click here to contact us about any question you might have.